Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to hb777, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("T&C") constitute a legally binding agreement between you ("User", "Player") and hb777 ("we", "us", "the Platform"). By creating an account, accessing, or using any part of the hb777 platform, you confirm that you have read, understood, and agree to be bound by these terms in their entirety.

These terms apply to all users accessing hb777 from Bangladesh or any other permitted jurisdiction. We reserve the right to amend these Terms & Conditions at any time. Continued use of the platform following any revision constitutes your acceptance of the updated terms. It is your responsibility to review this page periodically.

2. Eligibility and Registration

To register and use hb777, you must satisfy all of the following eligibility criteria without exception:

• You must be at least 21 years of age. Underage gambling is strictly prohibited and constitutes a breach of these terms.
• You must be a natural person and not acting on behalf of a third party, corporate entity, or automated system.
• You may only hold one active account on hb777. Duplicate accounts are strictly prohibited and will result in cancellation of all balances and bonuses.
• You must provide accurate and complete registration information. Supplying false details may lead to immediate account suspension and forfeiture of funds.

3. Account Management and KYC Verification

hb777 follows a strict Know Your Customer (KYC) verification procedure in accordance with standard compliance practices. Players may be required to submit identity and address documentation before deposits, withdrawals, or bonus activation are permitted.

Accepted Identification Documents

hb777 accepts the following forms of identification for KYC purposes: National Identity Card (NID), valid passport, or Bangladesh driving licence. All documents must be current, legible, and clearly show the account holder's name and date of birth.

Account Suspension and Termination

hb777 reserves the right to suspend or terminate any account under the following circumstances:

• Breach of any provision of these Terms & Conditions, including but not limited to age misrepresentation, identity fraud, or abusive behaviour toward platform staff.
• Attempted or actual manipulation of games, abuse of bonuses, or exploitation of technical errors.
• Failure to complete KYC verification within the timeframe specified by hb777 support.

4. Deposits, Withdrawals, and Payment Methods

hb777 supports a range of popular Bangladeshi mobile financial services for seamless transactions. All deposits and withdrawals are processed in Bangladeshi Taka (৳). We do not accept international credit or debit card transactions at this time.

Accepted payment channels include:

• bKash — the most widely used mobile banking platform in Bangladesh, accepted for instant deposits and withdrawals.
• Nagad — Bangladesh Post Office's digital financial service, available for both deposits and withdrawals.
• Rocket (Dutch-Bangla Bank) — trusted mobile banking solution for secure, real-time transactions.
• Upay — an additional digital wallet option accepted on hb777 for added convenience.

5. Bonuses, Promotions, and Wagering Requirements

hb777 offers a variety of promotional incentives including welcome bonuses, deposit match bonuses, free spins, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions:

Each promotional offer carries its own specific bonus terms, including wagering requirements (rollover), minimum deposit thresholds, eligible games, and expiry dates. Players must read the individual promotion page for full details before opting in.

• Bonuses may not be transferred, exchanged for cash, or used in conjunction with other promotional offers unless explicitly stated.
• hb777 reserves the right to withdraw or modify any bonus offer at any time without prior notice, particularly in cases where abuse or exploitation is detected.
• Free spins awarded as part of a promotion are valid only on specified games and are subject to the wagering requirements stated in the associated promotion.

6. Prohibited Activities

Users of hb777 are strictly prohibited from engaging in any activity that undermines the integrity, security, or fairness of the platform. Violation of these prohibitions will result in immediate account closure, forfeiture of balances, and potential referral to relevant law enforcement authorities.

Prohibited activities include but are not limited to: using automated scripts, bots, or software to exploit games or the RNG system; money laundering or using hb777 for illegal financial transactions; colluding with other players to gain an unfair advantage; using another person's account, identity, or payment method without authorisation; engaging in chargebacks or reversals through payment providers after funds have been used.

7. Intellectual Property

All content on the hb777 platform, including but not limited to logos, graphics, text, game assets, software, user interface design, and the overall look and feel of the platform, is the exclusive intellectual property of hb777 or its licensed content providers. All rights are reserved.

You are expressly prohibited from:

• Reproducing, distributing, or creating derivative works from any hb777 intellectual property without explicit written consent.
• Reverse engineering, decompiling, or disassembling any software used on the hb777 platform.
• Using hb777 trademarks, brand names, or copyrighted materials for commercial purposes without authorisation.

8. Privacy and Data Protection

hb777 is committed to protecting your personal data. We collect, process, and store user information strictly in accordance with our Privacy Policy. By using the platform, you consent to the collection and use of your personal data as described therein. Key data practices include:

• All personal information transmitted between your device and hb777 is protected using SSL (Secure Socket Layer) encryption technology.
• hb777 does not sell, rent, or trade your personal data to unaffiliated third parties for marketing purposes.
• Payment details such as bKash or Nagad account numbers are used solely to process your transactions and are never stored in a retrievable plain-text format.

For complete information on how hb777 manages your data, please visit our Privacy Policy page.

9. Limitation of Liability

hb777 provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, hb777 excludes all warranties, express or implied, regarding the platform, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. hb777 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from: (a) your use or inability to use the platform; (b) unauthorised access to or alteration of your account; (c) any third-party conduct on the platform; or (d) service interruptions caused by events beyond our reasonable control, including but not limited to internet outages, payment processor downtime, or force majeure events.

10. Responsible Gaming Policy

hb777 is firmly committed to responsible gaming. Gambling should be an enjoyable leisure activity, not a source of financial stress or personal harm. We actively encourage all players to set personal deposit limits, session time limits, and to make use of our voluntary self-exclusion tool if they feel their gambling behaviour is becoming problematic.

Players who believe they may have a gambling problem are encouraged to contact our support team at [email protected]. Additional guidance is available through our dedicated Responsible Gaming page. hb777 complies with fair play certification standards and does not target minors or vulnerable individuals in its marketing or platform design.

11. Dispute Resolution

In the event of a dispute regarding any aspect of the hb777 platform, including account balances, game outcomes, bonus calculations, or transaction records, the following process applies:

• Step 1 — Contact Support: Submit your query to our customer support team at [email protected] with your account details, the nature of the dispute, and any supporting evidence. Our team will acknowledge your submission within 24 hours (Bangladesh Standard Time, UTC+6).
• Step 2 — Internal Review: hb777 will conduct a thorough internal review of the matter, including inspection of server logs, game data, and transaction records. A resolution will be communicated within 5 business days.
• Step 3 — Escalation: If you remain unsatisfied with our resolution, you may escalate the matter through written correspondence to [email protected] referencing your case number. hb777 will review the escalation within 10 business days.
• hb777's decision following the internal review and escalation process shall be final and binding. All disputes are governed by applicable laws and the records maintained by hb777's systems shall be conclusive evidence in any dispute resolution proceeding.

12. Modifications to the Platform and Terms

hb777 reserves the right to modify, suspend, or discontinue any feature, game, promotion, or section of the platform at any time and without prior notice. This includes the addition or removal of payment methods, game providers, and betting markets.

We also reserve the right to update these Terms & Conditions periodically. Material changes will be communicated to registered users via the email address associated with their account. The date of the most recent update is displayed at the top of this page.

13. Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. hb777 operates as a safe and reliable platform committed to fair play certification and the protection of its users.

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, unaffected by the invalid provision.

14. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact the hb777 support team. Our team is available 24/7 to assist players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Reach us at: [email protected]